We contribute a portion of our profits to not-for-profit organizations that promote safer-sex and safer-sex education.
Customer Service: Email us at email@example.com
Orders are placed online or by phone 602-944-5243.
Monday-Thursday 9am-5:00pm Arizona Time, Friday 9am-4pm. You may order online and we ship to you, order and pay online and pickup in our store or order online and pay instore with no waiting! (cash, debit or credit).
Out of respect for privacy, your credit card will show as billed from a discreet name".
Shipping and Customer Service is closed on weekends and holidays.
Shipping and Customer Service is closed on weekends and holidays.
We ship from Tucson or Phoenix, AZ, USA.
USA/APO/FPO Priority Mail orders are typically shipping (leaving) they next business day. Friday and weekend orders are shipping by Tuesday. We will email you if there are unexpected delays. Express orders are shippping (leaving) the day after order entry or sooner.
HOLIDAY ORDERS: USA Priority Mail delivery typically 2-4 days later (after ship date), we ship from Phoenix, AZ, USA shipped from "order fulfillment" for client privacy. Express orders (Continental USA only) allow next business day for packing and then 1-2 business days later for delivery in the USA. A business day is Monday through Friday excluding Holidays. If you are unavailable when the courier makes a delivery attempt, your delivery or pick-up may be delayed. We are not responsible for delivery delays.
5701 W. Latham St., Ste 101GC (look for ABC Online on the door)
PHOENIX AZ 85043
REFUND POLICY: Due to the nature of our products (and for the safety
Order online via Yahoo's secure server.
FREE Condoms: We often include free condom samples with orders. To opt out of these free condoms, please include a note with your request upon checkout.
Our catalog is online only to keep our costs and our prices as low as possible. By entering an order you agree to be bound by the terms of the merchant, guarantee and/or return policy.
Images/Packaging: Due to manufacturing changes or improvements or other reasons, packaging of products may vary from those pictured or described on our website. If we are sold out of an item, your order will be adjusted and the remaining items will be shipped so as not to delay your order.
In an effort to keep our costs and prices as low as possible we do not print a catalog.
To order by mail you may view the catalog online and "Add items to your shopping cart" as if you were going to pay online. When done shopping, when you get to the section where you are asked for your credit card number simply hit the print button on your browser.
Your order will print.
Please verify your shipping charges or add them if appropriate. Alternatively you may hand write or print and order to include with your payment.
Payment must be made in American Dollars (do not send cash) by cashiers check or money order.
Please allow up to 2-3 weeks for delivery in the USA. There are occasional shipping delays of up to 2 weeks if items are due back in stock or to verify shipping information with card issuing institutions.
Make the payment payable to: GayCondoms
Mail to: GC Mailorders, 5701 W. Latham St., Ste 101
PHOENIX AZ 85043 USA
Please include your email address with your order.
Your package will not mention GayCondoms.com or condoms at all. It will be a package from a Post Office box from "Shipping". Shipping is closed on weekends and US Holidays.
WE WILL ONLY SHIP TO THE BILLING ADDRESS of the credit card used for the transaction.
SHIPPING RATES USA:, as of Oct, 2002. Rates subject to change without notice, current rates will show on check-out screen. Most orders are shipped by Priority US Mail. We reserve the right to ship any order by FedEx ground or equivalent regardless of shipping option. If additional shipping may apply based on the weight of your order, or your location, we will contact you for approval before shipping:
. (current minimum will show on confirmation and check-out)
Outside United States see checkout screen if your country is available. Orders over $75 outside of the U.S. or over 1.5lbs may have actual shipping rate from Phoenix, Arizona, USA added to the order later if higher that the above rate.
Orders are shipped from our office in Phoenix, Arizona, USA. Most in stock orders entered by 5PM EST are generally shipped (leave our warehouse) within 3-7 business days, if your order will take longer than 7 business days to ship we will email you. Most orders ship Priority Mail but we reserve the right to ship any order regular ground, fedx ground or UPS at our discretion.
If an item is out of stock we will email you to advise you of the status. If we do not expect the item to be in stock in a short period of time, we will ship your order with the balance of available items and adjust the total appropriately before billing. Please verify your email address when ordering.
Orders may NOT be cancelled after they are entered. You may email a request to cancel an order and they will be processed on a best efforts basis only, it is not a cancellation until or unless you receive acceptance from GayCondoms.com. Orders returned as unaccepted or undeliverable will be refunded less shipping/handling and a 15% restocking fee.
We appreciate your feedback, comments, complaints, product requests and suggestions at GayCondoms.com send us an email:
firstname.lastname@example.org (be careful of email address format).
INTERNATIONAL ORDERS: For orders to addresses outside of the USA
we recommend using American Express since automated address verification is available for many countries to expedite your order. Billing and
shipping addresses must be identical. Card processing requires verification and
approval of American Express. Included in the shipping cost is our expensive phone calls to verify addresses with credit card issuers. If your bank will not verbally verify your shipping address,
or for any other reason, your order may be cancelled.
OVERSEAS ORDERS or Outside of the United States : Check with your country or customs agent to determine what, if any, taxes, duties or restrictions may apply. Shipping costs are not refunded if orders are returned by customs or failed delivery attempts. No refund is given on stolen or confiscated orders. Check with your customs agency to verify our products are allowed into your country from the USA.
We reserve the right to require signature for delivery
of any order and may cancel any order at our discretion.
Due to the nature of our products, orders are non-refundable and non-exchangable.
Notice: We are not responsible for condom expiration dates. Although we are careful to send condoms that have not expired, it is the client’s responsibility to review all expiration dates prior to use.
Errors aka Typos
In the event that one of our products or services is
listed with an incorrect price or incorrect information due to error or
information from suppliers, we shall have the right to cancel, refuse or correct
any orders with incorrect pricing (we would contact you for approval for change
or cancel the order(s)). We may cancel/refuse these orders regardless of whether
the order has been confirmed or card charged. We would refund the order amount
immediately if the card was charged. Thank you for your understanding, we strive
for perfection but we are only human.